Coaching and Integral Coaching® Business Case

Wellness programs have been shown to provide approximately a 300% return on investment (ROI). In other words, companies who spend $1 in a wellness program (e.g., exercise clubs, personal trainers, smoking cessation workshops) earn $3 as a result of decreased turnover, fewer sick days, reduced health insurance costs, etc. But the ROI from professional coaching is even more compelling. According to a Manchester Consulting Group study of Fortune 100 executives, the Economic Times reports “coaching resulted in a ROI of almost six times the program cost as well as a 77% improvement in relationships, 67% improvement in teamwork, 61% improvement in job satisfaction and 48% improvement in quality.” Additionally, a study of Fortune 500 telecommunications companies by MatrixGlobal found executive coaching resulted in a 529% ROI. [CBS News Moneywatch, 2011]

Burnaby (Greater Vancouver) based and Silicon Valley backed cloud company Clio strategically uses Integral Coaching to build a high-performing organizational culture. Director of Talent Development Pam Finch says Integral Coaching has given her the opportunity to learn, adopt and incorporate new skills and capacities that has helped her grow and live a life with passion and purpose. Clio also invests in mindfulness training. [StaffanRydin.com Testimonials, 2015]

Vancouver based e-commerce company ShoeMe.ca (now part of SHOES.com) Founder and CEO Sean Clark says Integral Coaching has challenged him to be his best self and helped him discover inner truths. [StaffanRydin.com Testimonials, 2015]

Ottawa based e-commerce company and massive business success Shopify has had Integral Coaching of key talent since 2011 and have consistently increased their investment in this coaching method and process. [FastCompany, 2014] [Angel Investor Boris Wertz, 2015] [Integral Master Coach Cam Gregg on LinkedIn]

Shopify’s CTO at the time was working with an executive coach and tried to get me to go. I was doubtful. I’d been a human Swiss Army knife for so long, used to doing everything on my own—so why would I need help? But I took a chance. Today, I’m responsible for around 1,000 people, directly and indirectly. And I can say, without a doubt, that booking that first appointment with my coach Cam Gregg was the smartest business decision I ever made.” [Shopify COO Harley Finkelstein, Forbes 2016]

Online shoe and clothing company Zappos.com, known for their outstanding commitment to creating a culture of unparalleled customer service has a full-time coach who works with employees to help them create better lives. [Zappos Insights, 2015]

Eric Schmidt, former chairman and CEO of Google, says his best advice to CEOs is to have a coach.  [Financial Post, 2012] [YouTube Clip of Eric speaking about this]

A global study conducted by PriceWaterhouseCoopers and Associated Resources Center concluded that the mean ROI for companies investing in coaching was 7 times the initial investment, with over a quarter reporting an ROI of 10 to 49 times.  [ICF Global Coaching Study, 2009]

A study quoted in FastCompany focusing on Leadership Coaching found that 43% of CEOs and 71% of the senior executive team had worked with a coach and that 63% of organizations say they plan to increase their use of coaching.  Most telling, 92% of leaders being coached say they plan to use a coach again. Both indicate strong endorsements of coaching; the first by the organizations paying the bills, and the second by the leaders who are actually receiving coaching.  [FastCompany, 2006]


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